Inclusive digital experiences

Accessibility Statement

Our approach to making business analysis resources and digital services easier to use for everyone.

Updated 13 November 2026

Our commitment

We aim to make thebaoffice.co.uk accessible to as many people as reasonably possible, including people using assistive technologies, keyboard-only navigation and different devices. Our development reference is the Web Content Accessibility Guidelines (WCAG) 2.2, with AA as a design and improvement target.

Current accessibility status

The website has not yet undergone a complete independent WCAG 2.2 AA conformance audit, and we do not currently claim full conformance. We are reviewing form labels, headings, keyboard operation, colour contrast, image alternatives, mobile reflow and the behaviour of third-party widgets. Some older pages, interactive elements or third-party content may present barriers.

Ways to improve access

You can use your browser zoom, increase text size, enable accessibility features on your device or navigate using a keyboard. We aim to ensure new forms provide clear labels, validation information and meaningful instructions. If a document is not usable in your preferred format, please request an accessible alternative.

Request an alternative or report a barrier

Email info@thebaoffice.co.uk and tell us which page or resource is affected, what you were trying to do, and any helpful assistive-technology information you wish to share. You do not need to disclose a disability. We will review the report and work towards an appropriate response or alternative access method.

Review and improvement

This statement was prepared on 13 November 2026 and will be reviewed as improvements and formal testing take place. We will prioritise issues that prevent access to essential information, forms or services.

Character

Competence

Commitment